Privacy Policy

1. Data protection at a glance

General notes

The following information offers a simple overview of what happens to your personal data when you visit our website. The term “personal data” refers to all data that can be used to identify you personally. For more detailed information on data protection, please refer to our Privacy Policy, which you will find below this text.

Data collection on our website

Who is responsible for collecting data on this website?

The processing of data on this website is carried out by the Website Provider. The Website Provider’s contact details can be found in the “Legal notice” section of the website.

How do we collect your data?

The first way we collect your data is by you sharing it with us, e.g. by entering it in a contact form.

In addition to this, our IT systems collect other data automatically when you visit our website. This is mainly technical data, such as which web browser or operating system you are using, or the time of your visit. This data is collected automatically as soon as you visit our website.

What do we use your data for?

Some of your data is collected in order to ensure that you can use our website without any errors. Other data can be used to analyse your user behaviour.

What rights do you have with regard to your data?

You have the right, at any time, free of charge and upon request, to receive information regarding the origin of the personal data we collect on you, the recipients of this data and the purpose for which it is collected. You also have the right to demand that this data be corrected, blocked or erased. If you wish to do this or to ask us any other questions regarding data protection, you can contact us at any time using the address provided in the “Legal notice” section of the website. You also have the right to complain to the responsible supervisory authority.

Analytical tools and tools provided by third parties

When you visit our website, your surfing behaviour can be analysed statistically. This is done primarily using cookies and analysis software. Your surfing behaviour is usually analysed anonymously; your surfing behaviour cannot be traced back to you. You can object to such analysis or prevent it by not using certain tools. More detailed information on this topic is provided in the Privacy Policy below.

You can object to this analysis. Information on how to object is provided in this Privacy Policy.

2. General information and mandatory information

Data protection

The Providers of this website take the protection of your personal data very seriously. We shall treat your personal data as confidential and handle it in accordance with both the legal data protection regulations and the provisions of this Privacy Policy.

When you use this website, various personal data pertaining to you is collected. The term “personal data” refers to data that can be used to identify you personally. This Privacy Policy explains what data we collect and what we use it for. It also explains how and for what purpose this data is used.

We hereby expressly inform you that the transmission of data via the Internet (e.g. communication via e-mail) is subject to security vulnerabilities. It is not possible to provide absolute protection against access by third parties for your data.

Note on the controller

The controller for data processing on this website is:

Solarlux GmbH

Industriepark 1

49324 Melle, Germany

Telephone: +49 5422 9271-0

Fax: +49 5422 9271-8200

Email: info@solarlux.de

The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data (e.g. names or e-mail addresses).

Withdrawing your consent to the processing of your data

Many data processing procedures can only be performed with your express consent. You can withdraw any consent you have already given at any time. You can do this by simply sending us an informal e-mail. The withdrawal of your consent shall not affect the legality of any data processing performed prior to said withdrawal.

Right to complain to the responsible supervisory authority

In case of violations of data protection laws, the data subject has the right to lodge a complaint with the responsible supervisory authority. The responsible supervisory authority for all matters relating to data protection law is the data protection officer for the federal state in which our company’s headquarters are located. For a list of the data protection officers and their contact details, click the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Right to data portability

You have the right to have data that we have processed automatically, either based on your consent or in order to fulfil a contract, transmitted to you or a third party in a commonly used and machine-readable format. If you demand that said data be transmitted to another controller, this instruction shall only be carried out where technically feasible.

SSL and TSL encryption

This site uses SSL/TLS encryption for security reasons and in order to protect the transmission of confidential content, such as orders and enquiries that you transmit to us in our role as the Website Provider. When your connection is encrypted, this is indicated by the address bar in your browser changing from “http://” to “https://” and a padlock symbol appearing there.

If SSL or TLS encryption is activated, third parties will be unable to read the data you send to us.

Information, blocking, erasure

In accordance with the applicable legal regulations, you have the right to receive, free of charge and at any time, information on the personal data we have saved pertaining to you, the origin and recipients of said data, and the purposes for which it is processes, as well as the right to demand that said data be corrected, blocked or erased. If you wish to do this or to ask us any other questions regarding personal data, you can contact us at any time using the address provided in the “Legal notice” section of the website.

Refusal of consent to marketing e-mails

The Website Provider hereby expressly refuses the use of contact details published under the “Impressumspflicht” (obligation under German law to provide legal contact information on a website) to transmit advertising or informational materials without the express consent of the recipient. The Website Provider expressly reserves all its rights in the event of the unrequested transmission of advertising information, e.g. in the form of spam e-mails.

3. Data protection officer

Legally required data protection officer

The company has designated a data protection officer. The designated data protection officer can be contacted via e-mail at datenschutz@solarlux.de or using the contact details provided in Section 2. When sending messages to the data protection officer by post, please mark these “Data protection – personal/confidential”.

4. Data collection on our website

Cookies

This website uses “cookies”. Cookies do not damage your computer or contain any viruses. Cookies are used to make our website more user-friendly, effective and secure. Cookies are small text files that are saved on your computer by your browser.

Most of the cookies we use are of the type known as “session cookies”. These are deleted automatically once your visit has ended. Other cookies will remain stored on your end device until you delete them. These cookies allow us to recognise your browser the next time you visit our website.

You can set your browser to notify you when cookies are going to be saved to you device, to require your permission every time a website wishes to save cookies on your device, to accept cookies in certain cases, to refuse them generally, or to delete them automatically when you close your browser. Deactivating cookies may restrict the functionality of this website.

Cookies that are required in order to conduct electronic communication procedures or provide specific functions required by you (e.g. the shopping cart function) shall be saved in accordance with Art. 6, Para 1 (f) of the GDPR. The Website Provider has a legitimate interest in the saving of cookies in order enable it to provide an optimised version of its services that is free of technical errors. If any other cookies (e.g. cookies used to analyse your surfing behaviour) are saved, these shall be dealt with separately in this Privacy Policy.

Server log files

The Website Provider automatically collects and saves information in server log files, which your browser transmits to us automatically. These files contain the following types of data:

Browser type and version
Operating system
Referrer URL
Host name of the computer used to access the website
Time of the server request
IP address

This data shall not be not associated with other data sources.

This data processing is carried out in accordance with Art. 6, Para. 1 (b) of the GDPR, which permits the processing of data for the performance of a contract or in order to take steps prior to entering into a contract.

Contact form

When you send us enquiries using the contact form, we will save the details you provide in the contact form – including the contact details you provide therein – in order to allow us to process your enquiry and contact you if we have any further questions. We will not pass this data on without your consent.

As such, any data you provide via the contact form shall be processed exclusively with your consent (Art. 6, para 1 (a), GDPR). You can withdraw this consent at any time. You can do this by simply sending us an informal e-mail. The withdrawal of your consent shall not affect the legality of any data processing procedures performed prior to said withdrawal.

We shall retain the data you transmit to us via the contact form until such time as you instruct us to erase it, you withdraw your consent to said data being saved, or the purpose for which we originally saved the data ceases to exist (e.g. once we have finished processing your enquiry). The provisions above shall not affect any mandatory legal provisions, especially retention periods.

6. Analytical tools and advertising

Google Analytics

This website uses the functions of Google Analytics web analysis service. This service is provided by Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA.

Google Analytics uses cookies. These are text files which are saved on your computer and make it possible to produce an analysis of how the website is being used. Any information produced by these cookies regarding how this website is used is generally transferred onto a Google server in the USA and saved.

Google Analytics cookies are saved in accordance with Art. 6, Para. 1 (f) of the GDPR. The Website Provider has a legitimate interest in the analysis of user behaviour in order to optimise both its website and its marketing.

IP anonymisation

We have activated an IP anonymisation function on this website. As such, prior to transmission to the USA, your IP address will be truncated by Google within the Member States of the European Union or in other signatory states party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, for compiling reports on website activity, and for providing other services relating to website activity and Internet usage to the website operator. Google will not associate the IP address transferred by your browser as part of Google Analytics with any other data held by Google.

Browser plugin

You can prevent the use of cookies by selecting the appropriate settings on your browser; however, please note that if you do this you may not be able to access the full functionality of this website. You can also prevent the data generated by the cookie about your use of the website (including your IP address) from being sent to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout.

Refusal of consent to data collection

You can prevent Google Analytics from collecting your data by clicking on the link below. This will place an opt-out cookie on your device, which will prevent your data from being collected during future visits to this website: Deactivate Google Analytics.

For more information on how Google Analytics handles data, please consult the Google Privacy Policy: https://support.google.com/analytics/answer/6004245?hl=de.

Commissioned data processing

We have signed an agreement with Google regarding commissioned data processing, and apply the full scope of the German data protection authorities’ strict regulations in our use of Google Analytics.

Google Analytics Remarketing (Doubleclick)

Our websites use the features of Google Analytics Remarketing combined with the cross-device capabilities of Google AdWords and DoubleClick. These services are provided by Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA.

This feature makes it possible to link target audiences for promotional marketing created with Google Analytics Remarketing to the cross-device capabilities of Google AdWords and Google DoubleClick. This allows advertising based on your personal interests that has been identified based on your previous usage and surfing behaviour on one device (e.g. your mobile phone) to also be displayed on other devices (such as a tablet or computer).

Once you have given your consent, Google will associate your web and app browsing history with your Google Account for this purpose. This will enable any device that signs in to your Google Account to use the same personalized promotional messaging.

To support this feature, Google Analytics collects Google-authenticated IDs of users that are temporarily linked to our Google Analytics data in order to define and create audiences for cross-device ad promotion.

You can permanently opt out of cross-device remarketing/targeting by turning off personalized advertising in your Google Account; to do so, follow this link: https://www.google.com/settings/ads/onweb/.

The association of the collected data in your Google account shall performed exclusively on the basis of your consent, which you can provide or withdraw via Google (Art. 6, para 1 (a), GDPR). For data processing procedures that are not associated in your Google account (e.g. because you do not have a Google account, or because you have objected to such association), the data shall be collected in accordance with Art. 6, para 1 (a) of the GDPR. This constitutes a legitimate interest because the Website Provider has an interest in the anonymised analysis of website visitors for advertising purposes.

For more information and the data protection provisions, please refer to Google’s Privacy Policy: https://www.google.com/policies/technologies/ads/.

Google AdWords and Google Conversion Tracking

This website uses Google AdWords. AdWords is an online advertising program provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States (“Google”).

As part of Google AdWords, we use a process known as “conversion tracking”. When you click on an ad provided by Google, a conversion tracking cookie is placed on your computer. Cookies are small text files that your Internet browser stores on your computer. These cookies expire after 30 days and are not used for personal identification of the user. Should the user visit certain pages of the website when the cookie has not yet expired, Google and the website will be able to tell that the user has clicked on the ad and proceeded to the page in question.

Each Google AdWords advertiser receives a different cookie. As such, these cookies cannot be tracked using the website of an AdWords advertiser. The information obtained using the conversion cookie is used to create conversion statistics for AdWords advertisers who have opted for conversion tracking. The advertisers are told the total number of users who have clicked on their ad and been redirected to a conversion tracking tag page. However, the advertisers do not receive any information that can be used to personally identify users. If you do not want to participate in tracking, you can opt out of this easily by disabling the Google Conversion Tracking cookie in your browser settings. This will exclude you from the conversion tracking statistics.

“Conversion cookies” are saved in accordance with Art. 6, Para. 1 (f) of the GDPR. The Website Provider has a legitimate interest in the analysis of user behaviour in order to optimise both its website and its marketing.

For more information on Google AdWords and Google Conversion Tracking, please refer to Google’s Privacy Policy: https://www.google.de/policies/privacy/.

8. Plugins and tools

YouTube

Our website uses plugins from YouTube, which is operated by Google. The provider of this website is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

If you visit one of our pages that features a YouTube plugin, a connection will be established to the YouTube servers. This will inform the YouTube server which of our pages you have visited.

If you are logged in to your YouTube account, this connection allow YouTube to associate your browsing behaviour directly with your personal profile. You can prevent this from happening by logging out of your YouTube account.

YouTube is used in order to make our website appealing. This constitutes a legitimate interest as per Art. 6, Para. 1 (f) of the GDPR.

For more information on how YouTube handles data, please consult the YouTube Privacy Policy: https://www.google.de/intl/de/policies/privacy.